Union Bank is one of the oldest banks in Nigeria. They have stood the tests of time and threats of liquidation and he effects of unfavourable and inconsistent government policies to be where they are today. They have rebranded their entire outlook, so much so that they could easily be mistaken for a new generation bank.
One major area that their rebranding was emphasized is in their customer care department. Union bank’s customer care unit is now one of the best in Nigeria. They are very efficient and timely, and all they do speaks of astute professionalism.
Their customer care center can be accessed by either visiting the bank physically, or by reaching them through any of their numerous online and internet channels. Services obtainable through the customer care center are: checking of account balance, linking of BVN number, Internet banking requests, Info on current promos, USSD mobile banking activation, password reset and related requests, promotions and offers, ATM Card blocking and reissuance, information on branch and ATM locations, and etcetera.
Their customer care centre (also known as Union Care) is available only from Mondays to Fridays, 9:30am to 4pm. Asides meeting their customers’ banking-related needs, they also inform their customers on the newest policies developments and how they may be affected by them.
Union Bank Customer Care Center Details:
As stated earlier, one can reach Union bank’s customer care department by eiher visiting the bank physically and making their enquiries at the customer service desk, or by going through one of their many online channels listed below.
Phone: +234 1 2716816, 07007007000
Email: [email protected]
Union Bank Head Office Address:
Union Bank’s head office in Nigeria is located at Stallion Plaza, 36 Marina, Lagos, Nigeria.