At some point in the past, bank customers in Nigeria always had to physically visit their respective banks and sometimes queue for long hours before they would be attended to. During that period, banking operations were very slow, inefficient, and clumsy; and this often left many customers frustrated and dissatisfied.
However, shortly after that period, all that clumsiness was overridden by the introduction of Computerized Operations (E-banking) to banking activities. E-banking made banking operations easier, faster and more reliable. However, despite these improvements, the problem of having banking halls packed full with needy customers still lingered. This dilemma led to the introduction of Mobile Banking.
Mobile Banking was introduced to solve two major problems. One; to enhance the speed and efficiency of delivering bank products and services: and two; to reduce or totally eliminate the need for customers to always turn up at the bank branches seeking attention for simple transactions.
The mobile banking feature is available for every mobile phone and is accessed via dialing a simple USSD (Unstructured Supplementary Service Data) code. Each bank has their unique USSD code through which its customers can access their accounts through their registered mobile phone number and make transactions without physically visiting the bank. With mobile banking, customers who have a working mobile phone can now make transactions from their comfort zones. From account balance checking to money transfers and bill payments, mobile banking covers most transactions that could be done in a banking hall.
How to Check Zenith Bank Account Balance
Zenith Bank is one of the pioneers of mobile banking. Their unique USSD code is *966#. To access Zenith Bank mobile banking feature, simply dial *966# from your registered mobile number and follow the prompts. You may have to set a PIN.
To check your Zenith Bank account balance:
- Simply dial *966*00# from your registered mobile phone number.
- If you have not registered for their USSD services, you will be asked to register by entering the last four digits of your debit card.
- You will then be asked to create and confirm your 4-digit PIN.
- Afterwards, you will get a message showing your account balance.