GTBank Customer Care Center Contact Details


GTBank Customer Care Center Contact Details

Founded in 1990, Guarantee Trust Bank (GTBank) is one of the most innovative and youth-friendly banks in Nigeria. Little wonder, a large chunk of their customer base consists of young and trendy folks.

GTBank has one of the most reliable and easily accessible customer care platforms. Their customer care unit, as the name implies, is primarily in charge of tending for the needs of their customers. The customer care unit consists of dedicated staff who readily walk needy customers through paperwork and all necessary bank procedures that they may be confused about; as well as staffs who see to the provision of forms and accurate answers to inquiries about bank products, services and operations to customers who need them.

GTB Internet Banking

Perhaps, the most important function of the customer care officer(s) is the resolution of conflicts involving disgruntled customers who may have been affected by some unpredictable aberration in banking operations, such as ATM errors or Internet server breakdowns. In resolving conflicts, customer care ensures a win-all situation, so that the bank makes no loss – either of finances or of an affected customer.

Whether you are contacting them through their online and proxy channels, or you visit the bank branch physically, you are very likely to get your requests sorted in quick time, barring any unpredictable exception.


GT Bank Customer Care Contact Channels :

Their online customer care unit can be contacted via the following channels:

Phone – 0700482666328, 01-4480000 (8am to 5pm, Mondays to Fridays)


Email – [email protected], or complaints[email protected]

GT Connect (24/7) – 08039003900, 08029002900


GT Bank Head Office Address :

As with a number of other banks in Nigeria, their Head Office is located in the heart of the lagos business district. It can be found at:

635, Akin Adesola Street, Victoria Island, Lagos, Nigeria.

Read more about GTBank Staff Salary Structure , SWIFT / SORT Codes for All Nigerian Banks & How to Check GTBank Account Balance 


17 thoughts on “GTBank Customer Care Center Contact Details

  1. pls I just got my token devis and token letter and my gtbank master card,but I need to log in to internet banking and simply click on icon for cards and select the option for pin retrieval to be completed with the use of my token device.

  2. why you people readout my money without windrow ? an tied of these bank for deduction of money in my account for no reason , please refund my 2,000 back to my account

  3. good evening Team,
    my name is Oluwaseun i made a payment of N6,044 Entourage integrated limited ‘s account at your Allen branch IKEJA and up till now the payment has not reflected.

  4. I have problem with my mobile transfer . Showing invalid pin and I’m out of cash here and I lost my ATM card please help me find solution

  5. please I request for loan on the 4th of this with the acct number 0178172737 but till date my acct ha not been credited am still waiting.

  6. good morning i sent mail since yesterday that i want my internet banking id and password till now i don’t see reply

  7. what is going on with your bank i made a transfer since yesterday and i have not gotten alert neither is my beneficiary has gotten his…pls i need help

  8. pls i need a help, my alert is n it coming and my beneficiary is not getting their alert pls what will i do?

  9. on 18th of this Month I use my ATM card at pos machine and gtb deduct my money and not give me money pls return my money back.

  10. on the 14th day of november 2018 i transfered funds to my diamond bank acc although my gt account was debited yet my diamond bank acc wasnt credited uptl today being 24th november

  11. Good evening…. I used access ATM machine at iyana ipaja NYSC camp yesterday,they debited my account 2000 without given money.

Leave a Reply