Diamond bank is one of the few banks in Nigeria that exist in a class of their own. Known for excellence and an emphasis on customer satisfaction, many Nigerians love Diamond bank. They repackaged their overall outlook and have since looked more appealing to prospective customers, and they have also upgraded their systems and operations beyond the current minimum technical and operational threshold in the Nigerian banking sector.
Their customer service center is one of the most effective in the entire Nigerian banking landscape. Their customer care staff are efficient and courteous, and they also take their time and go the extra mile to ensure that all issues of complaint by their customers are dealt with to the fullest possible extent, so that their customers will be pleased. In addition, they are readily accessible.
Services that can be accessed via Diamond bank’s customer care center are: Account opening and related enquiries, account balance checking, BVN number, nearest ATM and branch locator, Internet banking activation requests, mobile &USSD banking password inquiry, information on current products and services, offers and new deals, and etcetera. Through the contact center, customers can literally perform a number of basic transactions and make enquiries without stepping into the banking hall. Talk about an easy life!
Diamond Bank Customer Care Center Contact:
Phone: +234 1 2701500, 2620740:
Fax: +234 1 2619728
Email: [email protected], [email protected]
Diamond Bank Nigeria Plc. Head Office Address:
Their head office is located at:
PGD’s Place, Plot 4, Block 5, BIS Way, Off Lekki-Epe Expressway, Lekki, Lagos, Nigeria.
Phone: +234 1 4489830, 0700 300 0000
If customers do not feel thoroughly satisfied after their complaints have been looked into, they can go further to contact the bank’s Ombudsman, Michelle Nwoga via email at:
pls I av enrol for Bvn yesterday 14th of march 2018. so the person who enrol the Bvn for me gave me tracking ID. so till now I av not receive any message about my Bvn code and av also fail *565*0# the reply was that I did not enrol for Bvn. so what should I do
my mobile app just stop working
Pls where is ur head office located in logos state?
Please i wish to request for a 6month banking statement as where i am, i can not easily visit the office to apply for something, I am Charles George Ekah, my account no. is 0021986249, my branch is grace bill road eket.
I want to asking ,I live in Indonesia ,some friend he will transfers money to my account (Bank to Bank)but he told me,me a receiver a money need to pay transfer fee!that its you rules?
Please have lost my ATM card a d I want to check my account balance
pls,my mobile app hasn’t been satisfactory,,let’s say since 2017.i have several attempts by stepping to the banking hall and they tell me it’s network… could it be network for those time..
I couldn’t check balance or anything
pls help me out
pls,my mobile app hasn’t been satisfactory,,let’s say since 2017.i have made several attempts by stepping to the banking hall and they told me it’s network… could it be network for those time..
I couldn’t check balance or anything
pls help me out
This is beneficiary Ashley rose from United States I was told to contact you to have my money put on a visa card
Hello This is Ashley rose beneficiary
Please help me
I forgot my mobile banking password but i haven’t been reset despite the mail i send i haven’t received any reply i think i going to closed my account wirh you guys
U people debit me without payment
i can not be able to check my account and have not been recieving messages like debt and credit even my account number
you people have not release my salary, my working office have info me dat there release my salary i should laiance my bank, of which daimond bank is my current account
I want to check if my Diamond Bank Account is still active for me to forward it to Luna.
I don’t know how the money in my account reducing, please help me out with explanations.
My Name Abba Abdulaziz having an account with Diamond bank that is DYA Account iam seriously disapointed in you becouse you promise to give me a letter of non indepted due to my loan issue almost a month i have being looking for this letter i want the purpose of not handing this letter to me please i need ur assistance concerning this letter.
Can you please help me with my banking ID information.
I forgot my internet banking ID information
Please help me with my banking ID details
pls since on 25 December I was at ORO first bank pos.I have reported this to UYO branch like five time,them can retire my money for me why
Am ishola Hassan damilola, acc num: 0035977684 on the 24th of December 2018 I try to withdraw 3500 at a paga shop but the transaction was not successful but still my account was debited and I went to the bank on the 27th of the same month to logged the complain and they told me they are resolve the problem before 18th of January and till now they haven’t resolve anything. So pls am tired of saving into my diamond account again not because of anything but because of something like this, this the second time something like this we happen to me and nothing was done on it, so am begging u to do something on it. Thank you.
The access bank is made confuse to my Dionmond account,reducing my money without any explain Several times And refused to pick call