Diamond bank is one of the few banks in Nigeria that exist in a class of their own. Known for excellence and an emphasis on customer satisfaction, many Nigerians love Diamond bank. They repackaged their overall outlook and have since looked more appealing to prospective customers, and they have also upgraded their systems and operations beyond the current minimum technical and operational threshold in the Nigerian banking sector.
Their customer service center is one of the most effective in the entire Nigerian banking landscape. Their customer care staff are efficient and courteous, and they also take their time and go the extra mile to ensure that all issues of complaint by their customers are dealt with to the fullest possible extent, so that their customers will be pleased. In addition, they are readily accessible.
Services that can be accessed via Diamond bank’s customer care center are: Account opening and related enquiries, account balance checking, BVN number, nearest ATM and branch locator, Internet banking activation requests, mobile &USSD banking password inquiry, information on current products and services, offers and new deals, and etcetera. Through the contact center, customers can literally perform a number of basic transactions and make enquiries without stepping into the banking hall. Talk about an easy life!
Diamond Bank Customer Care Center Contact:
Phone: +234 1 2701500, 2620740:
Fax: +234 1 2619728
Diamond Bank Nigeria Plc. Head Office Address:
Their head office is located at:
PGD’s Place, Plot 4, Block 5, BIS Way, Off Lekki-Epe Expressway, Lekki, Lagos, Nigeria.
Phone: +234 1 4489830, 0700 300 0000
If customers do not feel thoroughly satisfied after their complaints have been looked into, they can go further to contact the bank’s Ombudsman, Michelle Nwoga via email at: