Diamond Bank Nigeria Plc. offers a wide range of personalized products and services to meet their customers’ needs. They are one of the banks in Nigeria that have stood the test of time, withstanding liquidation and other pressures that have plagued Nigerian banks in recent years.
Diamond bank also has an established relationship with network providers MTN to bring specialized USSD banking services to their customers. The bank offers customers a special account called the Diamond-Y’ello Account. According to the bank, the Diamond-Yello account is a product targeted especially at the young and trendy folk of society.
It was borne out of a strategic partnership with MTN aimed at combining the powers, competencies and opportunities afforded by both the telecommunications and banking sectors, to the effect that the current and prospective bank customers would easily subscribe to and manage bank transactions with Diamond bank from the comfort of their comfort zones.
To affect this, their customers only need to have a dedicated MTN line to open and run their accounts on the bank’s USSD portal. The USSD portal is available for all Diamond bank customers; but customers operating this Diamond Y’ello account can access their accounts via this special USSD portal more easily than other customers running normal accounts.
They have one of the most stable mobile banking platforms. Mobile banking has almost totally eliminated the need for customers to always come to the bank every now and then and queue for long hours to run simple transactions. Only a few transactions warrant the visit of the customers to the bank; and even that is under review, as, very soon, all transactions would be totally computerized.
Diamond bank offers mobile banking in two ways:
- One, via the Diamond Bank mobile app. To use this method, simply download the Diamond Bank application from your application store – Google Playstore for android phone users, Apple store for iOs users, and so on. Simply download, configure and carry on!
- Diamond Y-ello account can be accessed by Dialing *710*.
To check your account balance, simply dial *710*556*YOUR PIN# from your registered mobile number.